Troubleshoot stuck uploads

Check your signal strength

Open your browser and try loading a webpage. If that's slow too, the problem is your connection, not CompanyCam. Move to an area with better signal or wait for WiFi.

Force close and reopen the app

Swipe CompanyCam out of your recent apps and reopen it. This restarts the upload queue and often clears stuck uploads.

Check your phone storage

If your phone is nearly full, uploads can fail silently. Delete old files or apps to free up space, then retry the upload.

Why uploads get stuck

CompanyCam uploads photos as you take them. When your cell signal drops mid-upload — which happens constantly on jobsites — the upload can stall. The app may not always recover gracefully when signal returns. Large photos on slow connections time out. And if you take 20 photos in a dead zone, you now have 20 photos queued to upload on a connection that may or may not hold. This is a fundamental issue with cloud-first photo apps: they assume a reliable internet connection that construction sites rarely have.

LibreCam's approach to uploads

Resumable uploads

If an upload gets interrupted, LibreCam picks up where it left off. No re-uploading the whole file. Lost 80% of the way through? It resumes at 80%.

Offline queue that actually works

Photos queue locally with full reliability. Take 200 photos with no signal. They'll all sync in order when you connect — no manual intervention.

Nothing disappears

Your photos are on your phone first, always. Even if sync never completes, your photos are safe locally. No lost documentation.

Frequently Asked Questions

Usually it's a weak cell signal or full phone storage. Force-closing the app and reopening it often restarts the upload queue.

In most cases, photos remain on your phone even if uploads fail. But some users have reported photos that never successfully synced to the cloud.

Yes. LibreCam is offline-first. Photos save to your phone immediately and sync to the cloud when you have a reliable connection.

Uploads that just work

LibreCam's resumable, offline-first sync means no more stuck photos. Free for your whole team.

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