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Here's what the service report looks like after a leak call.

Auto-generated by LibreCam
Roof Service Report
Ticket SR-4182 — Harborview Office Park
Property
Harborview Office Park — Bldg C
Service ticket
SR-4182
Date
March 3, 2026
Technician
Miguel Arroyo
Roof system
60 mil TPO, mechanically attached
Called in by
Property manager, Rowan & Vale

Reported problem

  • Ceiling stain in Suite C-240, called in after Sunday rain
  • Tenant reports a drip at the light fixture; no active leak on arrival

Findings

  • Interior — stain across two ceiling tiles, tile pulled to see the deck (photos 1–3)
  • Roof area above — open T-joint at the seam north of RTU-4 (photos 4–6)
  • Pipe boot at RTU-4 — collar split at the clamp (photo 7)
  • Drain east of the RTU row — strainer missing, debris in the sump (photo 8)
  • No other field damage in the area walked

Repair performed

  • T-joint cut back, cleaned, and covered with a target patch (photos 9–11)
  • Boot collar replaced, clamped, and sealed at the top (photos 12–13)
  • Drain sump cleared, temporary strainer set (photo 14)
  • Water test at the patched seam, no entry observed (photo 15)

Materials used

Membrane
60 mil TPO, target patch
Primer
Seam primer, 1 qt
Pipe boot
1, pre-molded
Clamping band
1, stainless
Sealant
2 tubes, water cut-off
Labor
2 techs, half day

Recommendations

  • Replace the missing drain strainer next visit; part on order
  • Seams north of the RTU row are aging — walk the whole field with the owner and budget it
  • Ceiling tile replacement by the tenant's contractor once the deck dries

Photos (15 attached)

Leak location — interior
Ceiling grid — tile pulled
Roof area above leak
Failed seam — before
Split boot collar
Repair — after
Drain sump — cleared
Water test at the patch
GPS Verified • Weather Logged • Timestamped

How to use this template

Open the Job on the Property

Start the visit on that property's job record, so the call files next to every other visit to the same roof instead of landing in a camera roll.

Shoot the Leak Path in Order

Interior first, then the roof area above it, then the failure up close, then the repair once it is made. Wide, then close, every time.

Send It Before You Leave the Lot

The report assembles from the photos and the checklist items, so the property manager reads it the same day instead of next week.

Frequently Asked Questions

Coverage dies when one person on the truck holds the app. The helper who pulled the ceiling tile and the tech who cut the patch both have shots worth keeping. LibreCam has unlimited users and no seat tax, so the whole service department shoots into the same job record.

Every service report files under the property, so years of leak calls sit beside the install photos and the warranty inspections. When an owner asks what has been done to this roof, you search the address instead of digging through email.

Yes. Send a browser gallery link and they open it on their phone. Viewers never need an account or a seat.

No. It records what the tech did and shows which checklist items are still unshot while the crew is on the roof. The call on the work stays yours. See how service departments use it on the commercial roofing page.

Write the service report on the roof

Shoot the leak, the failure, and the repair. The report assembles from the photos.

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